Baggage issues? Have it sorted here.
If you have lost an item or piece of baggage, or if it has been lost by your airline, we can help you. Here's where you should go to track down your lost items.
My luggage was not delivered or was delivered damaged. Who should I contact?
When in such situation, you should contact your airline, which will get in touch with the handling agent that took care of the ground operations of your flight.
I’ve lost something on the plane. Who should I contact?
I’ve lost something at the airport or car park. What should I do?