What do I need to know

What you need to know when travelling

Travelling with plants

Some souvenirs may contain more than just memories: they may also carry pests that cause plant diseases!

Did you know that all plants and plant products, including cut flowers, must have a phytosanitary certificate to enter the EU legally?

Find out more here

Why does plant health matter?

Healthy plants are essential for our health, safe food and a healthy environment. Plants make up 80% of the food we eat, clean the air we breathe, and help combat climate change by absorbing carbon dioxide. They are also an important part of our diverse ecosystems, which include humans, animals and microorganisms.

Healthy Plants = Healthy Lives.
What are ‘plant pests’?

Plant pests include harmful organisms like bacteria, viruses, fungi, nematodes, insects, and mites that damage plants. Some pests that are non-native organisms are known as ‘invasive alien species.’ They can disrupt ecosystems when introduced into new areas. These pests are often spread through global trade and can cause serious economic, environmental, and social harm.
Are there any regulations aimed at keeping plants healthy?

The EU ‘Plant Health’ law (Regulation (EU) 2024/3115) provides strict regulations to help protect plants and ensure a safe trade in plants.

In addition to this, the European Commission regularly updates a list of harmful plant organisms and emergency measures in place to manage the outbreaks of foreign or ‘quarantine pests’ from outside the EU (Regulation (EU) 2019/2072).
When we buy plants, how do we know they are pest-free?

Plants, seeds and other plant material imported from outside the EU should carry a phytosanitary certificate. This official document, which confirms that the pant is free from harmful organisms, is issued by a country’s National Plant Protection Organization (NPPO) or third parties authorised by the NPPO.

For plants that imported and exported throughout the European Union, a plant passport is their guarantee of good health.
What can I do to help?

Raise awareness! Many people in the EU aren’t aware of the dangers posed by plant pests. Whether you're a home gardener, frequent traveller, or concerned parent, you can spread the word and make a difference.

Preventing pests from entering the EU is far easier and less expensive than eradicating them once they’re here.

Be a Plant Health Guardian. Protect plant health—and your own.

Here are some specific actions you can take:

- Travel consciously. Don’t bring home plants, seeds, or fresh plant produce, such as fruits or veg from abroad. They could carry pests or diseases.

- Buy responsibly: Only order plants or seeds online from trusted EU sources that provide a plant passport or certificate.

- Check your plants: Look for unusual spots, pests, or signs of disease in your garden. If you can’t identify them, seek expert help.

- Inspire others: Help children and your community understand why plant health matters.

- Share the message: Talk about plant health online or with friends. Small actions can help stop big problems.

What do I need to know

What you need to know when travelling

Travelling with plants

Some souvenirs may contain more than just memories: they may also carry pests that cause plant diseases!

Did you know that all plants and plant products, including cut flowers, must have a phytosanitary certificate to enter the EU legally?

Find out more here

Why does plant health matter?

Healthy plants are essential for our health, safe food and a healthy environment. Plants make up 80% of the food we eat, clean the air we breathe, and help combat climate change by absorbing carbon dioxide. They are also an important part of our diverse ecosystems, which include humans, animals and microorganisms.

Healthy Plants = Healthy Lives.
What are ‘plant pests’?

Plant pests include harmful organisms like bacteria, viruses, fungi, nematodes, insects, and mites that damage plants. Some pests that are non-native organisms are known as ‘invasive alien species.’ They can disrupt ecosystems when introduced into new areas. These pests are often spread through global trade and can cause serious economic, environmental, and social harm.
Are there any regulations aimed at keeping plants healthy?

The EU ‘Plant Health’ law (Regulation (EU) 2024/3115) provides strict regulations to help protect plants and ensure a safe trade in plants.

In addition to this, the European Commission regularly updates a list of harmful plant organisms and emergency measures in place to manage the outbreaks of foreign or ‘quarantine pests’ from outside the EU (Regulation (EU) 2019/2072).
When we buy plants, how do we know they are pest-free?

Plants, seeds and other plant material imported from outside the EU should carry a phytosanitary certificate. This official document, which confirms that the pant is free from harmful organisms, is issued by a country’s National Plant Protection Organization (NPPO) or third parties authorised by the NPPO.

For plants that imported and exported throughout the European Union, a plant passport is their guarantee of good health.
What can I do to help?

Raise awareness! Many people in the EU aren’t aware of the dangers posed by plant pests. Whether you're a home gardener, frequent traveller, or concerned parent, you can spread the word and make a difference.

Preventing pests from entering the EU is far easier and less expensive than eradicating them once they’re here.

Be a Plant Health Guardian. Protect plant health—and your own.

Here are some specific actions you can take:

- Travel consciously. Don’t bring home plants, seeds, or fresh plant produce, such as fruits or veg from abroad. They could carry pests or diseases.

- Buy responsibly: Only order plants or seeds online from trusted EU sources that provide a plant passport or certificate.

- Check your plants: Look for unusual spots, pests, or signs of disease in your garden. If you can’t identify them, seek expert help.

- Inspire others: Help children and your community understand why plant health matters.

- Share the message: Talk about plant health online or with friends. Small actions can help stop big problems.

What do I need to know

What you need to know when travelling

Travelling with plants

Some souvenirs may contain more than just memories: they may also carry pests that cause plant diseases!

Did you know that all plants and plant products, including cut flowers, must have a phytosanitary certificate to enter the EU legally?

Find out more here

Why does plant health matter?

Healthy plants are essential for our health, safe food and a healthy environment. Plants make up 80% of the food we eat, clean the air we breathe, and help combat climate change by absorbing carbon dioxide. They are also an important part of our diverse ecosystems, which include humans, animals and microorganisms.

Healthy Plants = Healthy Lives.
What are ‘plant pests’?

Plant pests include harmful organisms like bacteria, viruses, fungi, nematodes, insects, and mites that damage plants. Some pests that are non-native organisms are known as ‘invasive alien species.’ They can disrupt ecosystems when introduced into new areas. These pests are often spread through global trade and can cause serious economic, environmental, and social harm.
Are there any regulations aimed at keeping plants healthy?

The EU ‘Plant Health’ law (Regulation (EU) 2024/3115) provides strict regulations to help protect plants and ensure a safe trade in plants.

In addition to this, the European Commission regularly updates a list of harmful plant organisms and emergency measures in place to manage the outbreaks of foreign or ‘quarantine pests’ from outside the EU (Regulation (EU) 2019/2072).
When we buy plants, how do we know they are pest-free?

Plants, seeds and other plant material imported from outside the EU should carry a phytosanitary certificate. This official document, which confirms that the pant is free from harmful organisms, is issued by a country’s National Plant Protection Organization (NPPO) or third parties authorised by the NPPO.

For plants that imported and exported throughout the European Union, a plant passport is their guarantee of good health.
What can I do to help?

Raise awareness! Many people in the EU aren’t aware of the dangers posed by plant pests. Whether you're a home gardener, frequent traveller, or concerned parent, you can spread the word and make a difference.

Preventing pests from entering the EU is far easier and less expensive than eradicating them once they’re here.

Be a Plant Health Guardian. Protect plant health—and your own.

Here are some specific actions you can take:

- Travel consciously. Don’t bring home plants, seeds, or fresh plant produce, such as fruits or veg from abroad. They could carry pests or diseases.

- Buy responsibly: Only order plants or seeds online from trusted EU sources that provide a plant passport or certificate.

- Check your plants: Look for unusual spots, pests, or signs of disease in your garden. If you can’t identify them, seek expert help.

- Inspire others: Help children and your community understand why plant health matters.

- Share the message: Talk about plant health online or with friends. Small actions can help stop big problems.

Airport services

The services that make your trip easier

Travel and tourism services

Find and book all the tours you can take on your trip

Just arrived at your destination and don't know what to visit?

Here you’ll find advice on what to visit and where to go to make the most of your trip.

Find out how to have fun and what there is to see.

Travel and Tourist Services available at Horta Airport:

Tourism Information Desk

The Azores archipelago is a Nature Tourism Destination par excellence.

The Tourist Office provides information on the natural resources and landscapes, both land and sea, of the 9 islands, so that you can fully enjoy them during your stay.
- Before Security Arrivals
  09:00-12:30 / 14:30-18:00 (from 25 October to 29 March: 09:00-16:00)
- pt.ae.smg@azores.gov.pt
- +351 292 200 569

Airport services

Before Security

Arrivals

09:00-12:30 / 14:30-18:00 (from 25 October to 29 March: 09:00-16:00)

Email:
pt.ae.smg@azores.gov.pt
Phone:
+351 292 200 569

Tourism Information Desk

The Azores archipelago is a Nature Tourism Destination par excellence.

The Tourist Office provides information on the natural resources and landscapes, both land and sea, of the 9 islands, so that you can fully enjoy them during your stay.

Special needs

We believe that the quality of airport service is also measured by our ability to respond in a calm, respectful and effective way to the specific needs of each passenger.

Ostomy

In a pioneering initiative, we provide toilet facilities equipped with specific solutions to improve the comfort, tranquillity and quality of the travel experience for persons with an ostomy.

This condition entails specific day-to-day needs, namely access to toilets with washbasin counters for changing and cleaning the bag, adequate space and privacy, as well as support accessories such as coat hooks, a lowered mirror and dispensers.

Airport services

The services that make your trip easier

Lockers

If you have some time to visit Madeira island but are travelling with a lot of baggage, we have lockers of different sizes at your disposal. Use our lockers located on public area.

It's simple!

Download:

Lockers Rules of use

Airport services

The services that make your trip easier

Lockers

If you have some time to visit São Miguel island but are travelling with a lot of baggage, we have 44 lockers of different sizes at your disposal. Use our lockers by the central doors located outside the terminal.

It's simple!

Download:

Lockers Rules of use

Prices

Prices

Prices per item and per 3-hour period:

S -3,00€ | 47,5cm X 45cm X 77,5cm

M - 5,00€ | 64cm X 45cm X 77,5cm

L - 8,00€ | 97cm X 45cm X 77,5cm

XL_ 12,00€ | 197cm X 45cm X 77,5cm

After the minimum period of 3 hours the locker will not open until an additional payment is made:

S - up to 24h (5,00€) | up to 48h (9,00€) | up to 72h (28,20€)

M - up to 24h (6,20€) | up to 48h (11,80€) | up to 72h (29,40€)

L - up to 24h (9,60€) | up to 48h (19,20€) | up to 72h (36,80€)

XL_ up to 24h (13,60€) | up to 48h (24,80€) | up to 72h (42,40€)

All additional payments are made on collection of luggage.

After the 72h, an additional daily charge of €21.00 will be charged.

Prices include VAT at the legal rate in force.

Festa da Flor 2026

Se veio assistir à Festa da Flor, lembre-se que a festa ainda não acabou nas nossas lojas irá encontrar as melhores experiências, ofertas e descontos de 4 a 23 de maio. Boas compras!

If you were for the Flower Festival, remember that the festival’s not over yet. In our shops, you will find the best experiences, offers, and discounts, from 4 to 23 May .

PORTFOLIO:

04 a 23 de maio / 4 to 23 May

Degustação de bolachas tradicionais (Fábrica Santo António) // Tasting of traditional cookies (Santo António Factory);

Degustação de Vinho da Madeira (Blandy's) // Madeira wine tasting (Blandy's);

Degustação de bolo de mel (Fábrica Ribeiro Seco) // Honey cake tasting (Ribeiro Seco Factory);

Degustação de compotas (Valvei) // Jam tasting (Valvei);

Degustação de poncha (J. Faria & Filhos) // Poncha tasting (J. Faria & Filhos);

Mercado de fruta com as frutas típicas da Madeira // Fruit market featuring typical Madeiran fruits;

Ativação de bordados tradicionais (Bordadeira) // Traditional embroidery demonstration (Bordadeira);

Bailinho da Madeira // Madeiran folk dance.

MADEIRA DUTY FREE:

04 a 23 de maio / 4to 23 May

Degustação de Vinho Madeira, Rum e licores do fornecedor local Faria & Filhos // Tasting of Madeira wine, rum, and liqueurs from local supplier Faria & Filhos.

04 a 6 de maio / 4 to 6 May

Showcooking de flores de chocolate com o chocolateiro Fernando Monteiro da Chocolate Boutique // Chocolate flower cooking demonstration with chocolatier Fernando Monteiro from Chocolate Boutique.

11 de maio / 11 May

Showcooking com o Chef Fábio Bernardino com produtos regionais na loja // Live cooking demonstration with Chef Fábio Bernardino featuring regional products in the store.

18 a 22 de maio / 18 to 22 May

Degustação de coktails de Rum da Madeira da empresa Engenho Novo da Madeira // Tasting of Madeira rum cocktails from Engenho Novo da Madeira.

25 a 26 de maio / 25 to 26 May

Degustação do novo Gin de Maracujá da Balancal // Tasting of Balancal’s new Passion Fruit Gin

TRAVEL& BUSINESS:

4 a 23 de maio / 4 to 23 May

Na compra de um trolley ou mochila, oferta de uma almofada, limitada ao stock existente // Buy a trolley or backpack and get a free pillow, while supplies last.

FOOTBALL GATE:

4 a 23 de maio / 4 to 23 May

Na compra de uma camisola personalizada, oferta do cachecol PT, limitado ao stock existente // With the purchase of a personalized sweater, receive a free PT scarf (while supplies last)

GIFTS2GO:

4 a 23 de maio / 4 to 23 May

Desconto de 20% nos artigos da licença "K-pop", durante a campanha // 20% discount on items from the "K-pop" collection during the promotion